Do you want to know why you’re “Unable to send invoices in QuickBooks” and learn the troubleshooting solutions to fix it? If so, you must read this blog thoroughly.
Multiple users have reported an error message: “QuickBooks is unable to send email to Outlook” and related issues when sending invoices after updating the Windows. This unexpected behaviour in QuickBooks can occur due to damaged Windows Messaging components or other possible reasons. Move to the below section in this guide to find these causes and the suitable fixes. Also, read this comprehensive guide until the end and follow each step carefully.
Get help from experts if you want a quick solution to the ‘unable to send invoices’ error rather than following this exhausting guide. Our team of ProAdvisors is available on 855-955-1942 to help you
Know the Reasons Why Can’t Send Invoices in QuickBooks
Let’s explore the possible reasons why QuickBooks can’t send invoices to Outlook.
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The email preferences are being set incorrectly in QuickBooks.
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Domain admin is blocked by malware or third-party security software.
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The MAPI32.dll file of Windows Messaging components might get damaged, preventing you from using the Microsoft messaging application like Outlook.
Methods to Troubleshoot the ‘Unable to Send Your Email to Outlook’ Error
Below, we have mentioned the solutions to help you fix the issues behind the ‘unable to send your email to Outlook’ error in QuickBooks. Go through these methods and follow them stepwise, as mentioned.
Solution 1: Change Your Admin Privileges
Running the QuickBooks program as an administrator automatically makes it easier for malware or third-party software to cause harm to QB. So, ensure you only run QB as an administrator whenever required.
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Close QuickBooks Desktop and other programs on your system.
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Open the Windows ‘Start’ menu and type ‘QuickBooks’ in the search bar. Right-click the QB icon and select the ‘Open File Location’ option.
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Look for the ‘QuickBooks.exe’ file in this folder and right-click.
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Further, select ‘Properties’ and move to the ‘Compatibility’ tab.
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Uncheck the ‘Run this program as administrator’ checkbox. If you are unable to do so, select the ‘Show Settings for All Users’ option. It will make the option available and then uncheck it.
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Select ‘Apply’ to apply these changes and click ‘OK.’
Solution 2: Edit the QuickBooks Email Preferences
If you set the email preferences to Webmail, you can’t be able to invoice using Outlook in QuickBooks. Follow the below steps to change the email preferences of this program.
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Go to the ‘Edit’ menu in QuickBooks.
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Select ‘Preferences’ from the options and then select ‘Send Forms’ from the menu. It will open the ‘Preferences’ window.
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Move to the ‘My Preferences’ tab and select ‘Outlook’ as your email option. Then, click ‘OK.’
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If this doesn’t work, toggle this preference and try again to send your invoices, reports, and other documents.
Solution 3: Repair the MAPI32.dll File
Microsoft Outlook will automatically install the MAPI32.dll file and other executable files, such as ‘Fixamapi.exe.’ You can repair MAPI32.dll using this executable file; here’s how you can do it.
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Open the Windows system directory and find the Fixamapi.exe executable file.
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Double-tap on this file to run. Doing this will automatically restore the ‘MAPI32.dll file.
After following this guide, you must know why you are “unable to send invoices in QuickBooks.” If not, or for any related queries, Connect with the team of QB experts at 855-955-1942 and consult the issues you face. Our team is also available to handle this task for you.
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