QuickBooks uses a company file to store your financial records and accounting data. You must open this file to manage your accounting data or add extra information. When accessing the company file, some users have complained about experiencing QuickBooks error 6129 along with an error message that reads, ‘QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience.’
This error message states that some issues in the company file interrupt your workflow in the company file. QuickBooks Error 6129 mainly appears when a user fails to host a company file in multi-user mode because QB Database Server Manager stops working correctly. Through this blog, we offer a list of potential causes behind this error and the best practices to fix this technical snug.
Handling error 6129 can be challenging for you as it relates to your company file in QuickBooks. So, you must contact experts for further assistance to fix this error. Dial 855-955-1942 to get in touch with the team of QB experts for the same
What Causes Company File Error 6129 in QuickBooks?
As discussed earlier, error 6129 occurs when the database server manager cannot start or due to other hosting issues. Let’s move to the below section and get familiar with these reasons.
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The QuickBooks program might get damaged or is going through some internal issues due to which you cannot open the company file.
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Any damages or corruption issues in .ND and .TLG file components can trigger error code 6129 in QuickBooks.
Stepwise Solutions You Should Follow to Rectify Error Code 6129 in QB
Troubleshooting error 5129 requires you to fix all the issues in QuickBooks, which we have discussed above. To help you with the same, we have mentioned some of the best troubleshooting solutions; be sure to follow them carefully.
Solution 1: Restart the QB Database Server Manager
Restarting the database server manager in QuickBooks keeps it running efficiently and improves performance by fixing the common network connection and other related issues.
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Launch QuickBooks on your server computer.
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Move to its menu bar and then select the ‘File’ menu.
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Select Open or Restore Company’ from the dropdown.
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Select the ‘Open a company file’ option and find the company file you want to open. Now, click ‘Open’ and then hit ‘Next.’
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Open the company file in multi-user mode and click ‘Open.’
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Sign in to this file as an admin.
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Go to the ‘File’ menu again and select ‘Close Company/Log off.’ It will stop hosting your company file on the server computer.
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Move to the home screen of your computer and open the Windows ‘Start’ menu.
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Type ‘Database’ in the search field and open the ‘Database Server Manager.’
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Once done, ensure you can open the company file without any interruptions.
Solution 2: Replace the Company File Components with New One
The .ND and .TLG files are the configuration files that allow the multi-user connection in QuickBooks. If these files are damaged or corrupted, you can’t be able to access the company file in multi-user mode.
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Open ‘File Explorer’ and go to the default location of your company file.
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Look for the files with the same name as your company file but with the extension at the end as company_file.qbw.nd and company_file.qbw.tlg.
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Right-click on each file and select ‘Rename’ from the options displayed on your screen.
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Finally, add OLD at the end of these file names (company_file.qbw.tlg.old and company_file.qbw.nd.old).
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Now, open QuickBooks and try to open your company file again.
The solutions provided above are enough for you to troubleshoot QuickBooks error 6129. Still, if this error persists, try to eliminate this error by reinstalling QuickBooks in the selective startup mode. For further issues, dial 855-955-1942 to get connected with QB experts directly.
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