Multiple people can work on a QuickBooks company file at once while it is in multi-user mode. However, transitioning from single-user to multi-user mode might occasionally result in technical difficulties. In the multi-user mode, users may not be able to use the program at all, or problems such as QuickBooks Error Code H202, -6000 series errors, etc., may appear on their computer displays.
These errors are transmitted to the server computer but do not manifest themselves on the network. When that happens, you may get the message “QBDBMgrN was not running on this system.” This multi-user mode issue might reduce your productivity, prohibit you from meeting your business objectives, and result in financial losses.
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Causes behind the QuickBooks Error:
- The server not having QuickBooks installed may cause this issue.
- Improperly set up hosting configurations.
- It is possible that the system firewall or antivirus program is impeding connection between user PCs.
- It is not authorized for the database server to access the QuickBooks company file.
- Windows file permissions were not properly established.
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Solutions to Fix Multi-User Error in QuickBooks Desktop
Step 1: Get the QuickBooks Tool Hub
To fix common errors, like the one you are facing, you will need a handy tool called the QuickBooks Tool Hub. Here is how to get it:
- Close QuickBooks for now.
- Download the QuickBooks Tool Hub – it is like a digital toolbox. Save it somewhere you can easily find, like your Downloads folder or desktop.
- Open the file you just downloaded (QuickBooksToolHub.exe).
- Follow the on-screen instructions to install it and agree to the terms.
- Once it is installed, double-click the icon on your desktop to open the Tool Hub.
Step 2: Fix the Issue on Your Server
Your server is like the big brain that stores all your QuickBooks files. Let us get it sorted:
- From the Tool Hub, pick “Network Issues.”
- Now, select “QuickBooks Database Server Manager.” If you do not have it on your server, it will help you install it.
- Inside the Database Server Manager, hit “Start Scan.” It will look for your company files. If it cannot find them, you will need to tell it where they are by clicking “Browse” and finding the files.
- The Database Server Manager will take care of fixing any firewall issues automatically. When it has done scanning, just hit “Close.”
- Finally, open QuickBooks on each computer where you saw that Error H202. Click “File,” then choose “Switch to Multi-user Mode.” And do not forget to do this on your server too, if it is also used as a workstation.
These steps will help get your QuickBooks running smoothly again.
Conclusion
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