To store your accounting data and manage QuickBooks, use a company file. So, when accessing this file, is your QuickBooks company file not found? If so, you don’t need to worry; we’re here to help.
Along with this issue, it suddenly starts displaying an error message that states, ‘Warning: The company file you selected could not be found.’ Usually, it happens when your company file is moved or renamed. QuickBooks has been deleted on your server computer, or the QuickBooks multi-user connection has been disconnected. To fix it, choose how to access your company file and follow the steps in this guide.
If you are unable to understand and fix this error and are looking for some quick help, dial +1(855)-738-0359 to connect with QB experts. Our team of experts is highly professional and available to assist you
Why QuickBooks Can’t Open Your Company File
As discussed above, this mainly happens when the company file is changed or this file is renamed. To get familiar with these reasons, read the steps mentioned below.
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The multi-user network of QuickBooks on the server computer might be interrupted, or the computer is disconnected.
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You might not be able to find the company file location, or it might get damaged.
Follow These Solutions to Fix the ‘Company File Not Found’ Error
Let’s explore the suitable solutions to fix the ‘company file not found’ error and troubleshoot it quickly.
Note: Before jumping to troubleshooting solutions, update your QB version.
Ping Your Server Computer (If Your Company File is Over the Network)
Pinging a server computer helps verify the QuickBooks network connection. Follow the below steps to ping your server computer.
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Find the name of your server computer.
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Press the ‘Windows icon + R’ keys to open the ‘Run’ prompt.
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Enter ‘CMD’ in the search field and click ‘OK.’
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Now, type ‘ipconfig/all’ and press ‘Enter.’
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Note the Host Name or server name.
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On the same window, type ‘ping/server name,’ then press ‘Enter.’
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Now, it will show a reply for each packet.
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If you see a reply for each packet, it means you are connected to the server.
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However, if you see a ‘packet loss’ or a slow reply, you should check your network or get professional help.
Read blog – Why Is QuickBooks Online So Slow, and How Can It Be Fixed?
Search for All the Company Files (If the Company File is on the Same Computer)
Go to your server computer and access your company files using a wildcard search in File Explorer. To do so, type the following in the search bar.
Note: Before typing any extension, make sure to add Asterisk (*) and confirm the search works correctly.
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*.qbw (Working Company Files)
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*.qbb (Back Up Files)
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*.qba (Accountants Copy Files)
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*.qbx (Accountants Transfer Files)
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*.qby (Accountants Change Files)
Once these files are found in File Explorer, open them one by one as a wildcard.
Hopefully, the solutions mentioned in this informative guide helped you fix the ‘QuickBooks company file not found’ error. If not, or if you have any related queries, dial +1(855)-738-0359 to connect with QB experts and consult your issues.
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